I have waited 45 minutes at the desk to talk with the employee.
I have paid at the desk around 500 euros for all risks insurance (theft not included), which is very expensive.
Insurance should be around 10 or 20% of the rental rate value not more..
I had no options so I paid it but am unhappy and won’t rent there again.
The insurance purchased on the ZUZUCHE platform is not visible at overseas counters. As a result, the counter considers there to be no insurance, forcing the purchase of local insurance and other fees, totaling over 400 euros.
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