The staff wasn't clear about the fuel charge and they charged me double the real price
A.ELKHATEEB
United Arab Emirates
Reviewed: Fri, Aug 2, 2019
About Budget:5.0/10
It takes me at least 40 minutes to get the car , and when I returned the car, they charged me double the fuel price without telling me that before, they are really manipulating their customers to get maximum money they could take, bad experience
Very dissatisfied with the car rental company’s service. Terrible. I’ve rented cars in New Zealand before, and the process was straightforward. Here, when returning the car, they required a traffic violation check first. After finishing that, they claimed I delayed the return and charged me an extra day. My homestay host said this company is notorious for trying every trick to squeeze more money from customers.
“Not Happy with fuel charges on return - not informed”
About Budget:7.3/10
I was not very happy with the fuel charges upon the return of the car. When I rented the car and picked it up the associate did not explain that you have to bring the car back at the same fuel level that you picked it up. I could have filled it up myself and brought it back. I was charged the full fare of fuel for the difference. I think this was a way for the rental place to make more money. I was not impressed.
About QEEQ:7.0/10
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The staff wasn't clear about the fuel charge and they charged me double the real price
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