Horrible. Plus de 1h30 d’attente. Un service au comptoir pitoyable, lent et pas fiable.

Italy

Reviewed: Wed, Jul 31, 2019

About SURPRICE RENT A CAR: 3.0 /10

Service au comptoir pitoyable, pas fiable, une caution de 1200€ . Nous avons attendu plus de 1h30, un personnel lent et qui ne fait pas le constat de la voiture: il nous demande d’envoyer par WhatsApp les photos!!!!! A fuhir!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SURPRICE RENT A CAR

Olbia

Italy

Economy | Fiat Panda or similar

A 1-day rental of 1 people

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S.Efremov

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10-day rental

Small Crossover | Fiat 500x or similar

Reviewed: Wed, Dec 27, 2023

“a good price but limited help/communication”

About SURPRICE RENT A CAR: 8.0 /10

You did not provide enough details about the shuttle from the airport. As a result I had to get a taxi (30 Euro) and on top of that I've lost my jacket in the taxi. I understand the loss is my own responsibility but it took me a while to find a way to the vehicle and I was really tired after the flight. On the way back I already knew the exact location and I knew that a free shuttle bus was circulating between the airport and the vehicle drop off. This information was crucial to the booking.