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From Canada
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+81 3-4578-4029
From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8489385356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8489385356
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Bad experience with ACE

Reviewed: Mon, Jul 29, 2019
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Conrad Wilhelmina

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Reviewed: Wed, May 8, 2024
About ACE Rental Cars: 10.0 /10
There is a shuttle service at the airport, which is very convenient.
About QEEQ: 10.0 /10

Darren OBrien

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Apr 13, 2020
“Quick and effortless”
About ACE Rental Cars: 10.0 /10
Rental was very fast and had no issues.
About QEEQ: 10.0 /10
Excellent value for money

Julie

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Mon, Mar 2, 2020
About ACE Rental Cars: 9.3 /10
Surprised to have to pay GST as extra charge. Shouldn’t it have been part of the original quote?!
About QEEQ: 8.0 /10
Surprised to have to pay GST as extra charge. Shouldn’t it have been part of the original quote?!

Tabrez

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Feb 23, 2020
“Pathetic”
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle

M.Reed

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Feb 5, 2019
“Everything was great”
About ACE Rental Cars: 9.3 /10
Everything was great
About QEEQ: 10.0 /10

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