Booking process was simply and fast

Great service, picking up and returning the car took less than 5 minutes, and there's a free airport shuttle.

Average experience, rented from this company in Melbourne as well. Service attitude was not great and the car condition was so-so.

I had booked a Kia Sportage but got a Hyundai Tucson. I paid extra coz I wanted to test drive that particular car. I remember paying extra to be able to drive this car over Hyundai Tucson and didn’t like the part where I was given a cheaper car for the same price.

Like: I receive a better car. Good quality and general conditions. Very comfortable for the family and children.
Dislike: It took me about two days to know how to use the cruse control. It was a bit difficult to arrive to the direction and to go out without knot the city. But the staff was very friendly with this. I didn't know if I had to return it clean or not I had to call to confirm.

Like: Done the job I needed it for
Dislike: The no tint on the windows made us feel exposed. The drivers seat belt clip was a pain.