Hertz is really terrible. I reserved an M3, but they didn't have it and gave me an old Kia instead, which was hard to drive. Later, I switched to another car, but they said only gas cars were available and asked for a high surcharge. Really disappointing.
Very nice, we met an unconventional rental manager who processed our rental right in the parking lot. It took only five minutes from arrival to getting the car, saving us from waiting in line at the store.
They didn’t have the car I reserved and then offered me a minivan instead for twice the price. Do they not understand what a reservation is?
About QEEQ:10.0/10
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