This company is absolutely terrible! Be very cautious when choosing them! On the day we arrived, we landed in the afternoon and finished collecting our luggage by 4 PM. We called them to arrange a pickup, and they kept saying 'Got it, got it, we've sent the car.' In the end, we waited outside for almost two hours! Nobody came to pick us up, and I had to keep calling to hurry them up one by one! When we finally got the car, they told us we had been given a half tank of fuel and should return the car with the same amount. We didn't take photos because we’ve rented cars abroad many times and are accustomed to mutual agreements and trust between parties. In the end, this rental company charged me for fuel and a refueling service fee! I asked why, and they said I didn’t return the car with a full tank! Absolutely disgusting!
The vehicle had been damaged by the previous hirer. However Yesdrive Rentals ensured that the vehicle was in driveable condition. The office location was within easy driving reach of the airport. We were collected promptly following our arrival and making contact with the office. The check-in and check out processes were very efficient. I would have no hesitation recommending this company.
About QEEQ:10.0/10
I have now used EasyRentCars on several occasions. The hire cars have been from a range of companies. The hire rates have been very competitive. In each case the mileage allowance was unlimited. I am looking forward to enjoying the benefits of loyalty to EasyRentCars.
Had a fantastic experience with Yesdrive Car Rentals. The hire car was modern, spacious and clean and the staff were incredibly helpful and friendly. We will definitely be booking with them again!
It is a very small company with not much experienced staff. Car is not new.
About QEEQ:10.0/10
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