The process was easy and no deposit was required, unlike the E company which charges 100 AUD. The service attitude was very good. I originally booked to return the car at Hobbiton Airport, but when I asked if I could change it to Launceston, they said yes without hesitation and didn't charge any extra fees. Excellent service.
Picked up the car at Launceston Airport. On the third day, the car lost power on the way to Cradle Mountain. Since there was no cell signal in the mountains, we couldn't call for help. Fortunately, a passerby helped us call for assistance. We waited at the spot for over two hours, then got towed to Davenport where we got a free upgrade for the replacement car. It took four to five hours in total. The exaggerated part is they charged us extra after returning the car, and only acknowledged it after we queried the details through the bank.
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