I refueled the car before returning it but wasn't informed to keep the receipt. When returning, the fuel gauge wasn't full, and the staff asked for the receipt, which I didn't have. However, they said it was fine since it was just a small difference. Overall, it was quite a smooth rental experience. Though I booked a Corolla, they gave me an MG, which was too big and affected my driving experience. On the bright side, there were no hidden fees.
I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking
Arrived June 8, 2022. Apex Car Hire Brisbane exceeded our expectations. The two ladies were very warm, welcoming and professional. From calling for courtesy shuttle to their office, getting picked up in a very nice and clean van, doing paperwork and getting us off ready for our adventures. The ladies even gave us a vehicle that had more luggage space for extra shopping.
About QEEQ:10.0/10
QEEQ.COM
Great booking platform. Quick, easy and straightforward. Instructions were clear and concise.
Drop price protector worked its magic. Couldn’t be happier with the whole process. Thanks QEEQ.COM
Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.
About QEEQ:8.0/10
All good. I will probably use them again based on price.
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