There are hidden charges, and the actual cost was about 400 RMB higher than the price on Zuzuche. The Hertz staff said it was a mandatory government charge, leaving no room for negotiation.
Extremely poor experience! The staff were very unpleasant, it was a terrible car rental experience, and the customer service was highly irresponsible! I strongly advise against renting from this company, you will regret it!
“EASY rent cars lives up to the name. Very efficient/no hassle/ affordable car rental!”
About Hertz:9.8/10
Like: IVA, the Hertz rental agent at SFO was friendly, helpful and very efficient!
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