From picking up the car to returning it, the entire team at the rental company was incredibly helpful, patiently answering all our questions. The service was thoughtful, efficient, and the car was clean and easy to drive. This was my fourth time driving in Tokyo, and this rental experience was full of pleasant surprises. Even my family members traveling with me were extremely impressed! Since my sister was using a wheelchair during this trip, the rental company thoughtfully and proactively provided a disabled parking sticker for our car, which made parking much more convenient and allowed us to get plenty of assistance along the way. Thank you so much for everything!
A nail punctured the tire, which could have been repaired, but we replaced it with a brand-new, more premium tire worth tens of thousands of yen. A refund should be provided.
Overall, quite satisfied and communication was very easy.
About QEEQ:10.0/10
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