The overall service is fine, but there are hidden mandatory charges. If you don't consume them, you need to pay a deposit of several thousand euros. Additionally, the costs are not transparent. This time I even encountered a car breakdown on the highway, waited for 3 hours before a replacement vehicle arrived. The replacement car wasn't better and was actually worse, not even in the same class. The store insisted it was the same class, leaving you with no choice. Overall, the experience was very poor.