The pickup process was fine, but returning the car was very problematic. The navigation provided was incorrect, leading us to someone else's parking lot. That parking lot allowed entry but not exit, and there were spikes on the ground which caused a flat tire when we returned to their parking lot. They charged over $300 for the tire replacement, which is completely unacceptable. Overall, it was a very poor car rental experience.
I rented from Hertz in two locations, and the experience was quite good.
About QEEQ:10.0/10
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