The customer service at the San Francisco branch isn't very stiff, but they do try to sell full coverage insurance, making it seem like renting through them is cheaper. Overall, it feels like HERTZ's service level is declining.
Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.
About QEEQ:10.0/10
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