The initial car provided wasn't great, but when issues occurred during the trip, the after-sales service was excellent and the replacement car was good.

When we arrived, they said there were no cars available, and then took us to another rental company KMG. The car had scratches everywhere, and it was hard to document them all. Later, when returning the car, the young guy claimed that a certain spot was damaged by us, but we were very careful and had no incidents at all. He tried to charge us an extra 200 pesos service fee, which was never mentioned before. They deducted money from my card, and my friend's credit card was also charged, so we paid twice! Please contact me as soon as possible to resolve this.

Car was super basic, USB port broken, came w 1/2 tank of gas aand was scratched and dented all over. It ran fine and got us A to B without any issues. Mandatory (allegededly) EXTRA insurance cost more than 2.5x the rental price agreed by QEEQ

Platform is fine, research into ACTUAL price is needed.

El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".

Muy fácil.

Mandatory third party insurance

Should offer only cars which include third party liability as it is mandatory in mexico