fine to me.

Very satisfied

The attitude was mediocre. We booked a Jeep, but the car was switched without informing us. We only found out when we picked it up from the garage.

A perfect car rental experience, the car's performance and condition were excellent. During this trip, we had two incidents, First, at the hotel in Monterey, we broke the rear car window while parking. We immediately contacted the rental office. Unlike other parts of the car, the window had to be fixed urgently to avoid hindering the trip. Much praise to the rental company for having a similar car sent over from San Francisco that night. They drove three hours and delivered it to us at 4 AM! Second, on the way from Big Sur to Bakersfield, we accidentally took a very dangerous mountain road. We drove for two hours along a winding cliffside road and were very worried about the car's condition. But the car performed splendidly even on such a challenging road, thanks to its powerful engine. We appreciate the rental company and have decided to continue renting a car for our trip to Los Angeles on the 15th.

The rental company often has long lines, possibly due to their discounts. Special note: Dollar Rental sneaks in extra insurance charges, so be sure to read the receipt carefully, request explanations, and cancel unwanted charges immediately. (See details in my review below)

needed over 5 hours to get the car. is very very dispirited.