Decent

Picking up the car was convenient and returning it was quick. However, it took a while to find the car return area at Hobart Airport.

Great attitude and fast service.

We arrived on a late flight, and it was very convenient to handle the car pickup right after exiting. The staff was very professional and informed me that I had booked a relatively large seven-seater car. When I requested to switch to a smaller SUV, the staff recommended one for me and saved me around a hundred dollars. The only issue was due to my limited English skills, I had trouble communicating about buying insurance, but I resolved it using a translation app. Returning the car was also very simple. After receiving the keys and asking if the tank was full and if there were any damages, the staff told me to go ahead with my flight check-in. Overall, renting a car in Australia is convenient and quick!

At the counter, I rented a small car for $1600 AUD! There were no discounts at all.

The store service was generally okay, but the promised free upgrade was not honored. We requested an upgrade several times, but the staff did not agree, which was very disappointing.