Easyrentcar is fine, beware of Newark airport fees

The deposit was refunded quickly; I received it within half an hour after returning the car.

Although the store kept promoting various insurances, there was no mandatory purchase. Overall, it was still good.

Excellent

Car was ok. Counter service slow because not enough staff for amount of customers lined up waiting for service.

I would never rent from Dollar again. The entire customer experience was appalling. The representatives behind the counter were more interested in their personal conversations then actually doing their jobs. I learned more about their lives then how to use the EZ-Pass and the all the surcharges for the vehicle. The entire process took entirely too long and with all of the other options available I would think that a company would be interested in retaining customers. Also giving Dollar a value of 3.7 stars is a joke. 0 stars.