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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2946262263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2946262263
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Reviewed: Wed, Jul 31, 2024
About Hertz: 8.0 /10
The customer service actively recommended insurance and GPS upgrade, but later calls couldn't get through.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz AVE ATOCHA RR STN

Pamela Douglas(s)

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Reviewed: Tue, Jul 2, 2024
About Hertz: 6.0 /10
The originally reserved car was unavailable, so we were given an alternative of the same class (Volkswagen). As the luggage couldn't fit, we upgraded to a Lynk & Co 01, which increased the rental fee to 585 euros for five days (originally 343.76 euros).
About QEEQ: 8.0 /10

Steward Jenkin(s)

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Reviewed: Thu, Feb 29, 2024
About Hertz: 10.0 /10
Very good, straightforward process
About QEEQ: 10.0 /10

Maggie Barnard

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Reviewed: Sat, Feb 24, 2024
About Hertz: 2.0 /10
I booked a Peugeot 3008, but HERTZ gave me a Volkswagen. There was no space for my luggage, so I had to upgrade to a Volvo S60. Since I didn't communicate with the rental company in time, I ended up paying an extra insurance fee, which was quite a loss.
About QEEQ: 10.0 /10

Ives Cooper

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Reviewed: Sat, Jan 19, 2019
About Hertz: 2.0 /10
Unjustified charges, they overcharged an extra day and also added a fee for different drop-off location. After a complaint, they refunded over 50 euros, but it still wasn't enough.

Saxon Dulles

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Reviewed: Tue, Oct 9, 2018
About Hertz: 8.0 /10
Overall very satisfied. Just a bit of a long wait in line at the store.

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