It's quite far from the train station platform. If you don't have someone watching your luggage and have to return to load it after getting the car, it can be tiring. The staff is very warm and friendly.

A car rental company in the UK

Various inexplicable additional charges. I had to spend a lot of time appealing and defending my rights after returning home to get the extra charges refunded. If consumers don't investigate carefully, are these charges just going to be taken? Even if a consumer gets their money back, they lose a significant amount of time and energy. How can this loss be compensated?

Very happy on the overall service / car condition

On line booking was easy

We got a free upgrade. Great car, friendly staff and excellent service and instructions from National in Brighton

No word on the amount of excess we would have been liable to pay until we picked up the car.