The car rental service remains consistently convenient and transparent.

The reserved child booster seat was not provided; instead, they pushed the e-pass and insurance.

Dollar were very efficient and helpful. There was no hard sell on extra insurance or for the toll pass with the customer advisor suggesting we would probably not need it, which was refreshing.

The easyrental price was by far the cheapest quote so was not expecting much but the car was superb and the service excellent. Definitely recommend them to my friends and family!

The car had a serious break issue which was not resolved to my satisfaction. Pickup took an hour... it was overall a terrible experience. I also felt robbed at the EZPASS price.

Great!

The staff at 126 55th street NYC (Eugene in particular) were simply rude. He was totally disinterested in me as a customer. I was kept waiting for over 40 minutes for the car and when I inquired on progress he was short, impatient and rude. He did not represent your company well and I would go out of my way to avoid this pick up location in future. The person (I did not get his name) who checked over the car with me grudgingly accepted the recording of damage on his hand over form when I pointed out a substantial scratch on the driver side rear door.