Great, thumbs up. No queues, excellent service.

The car was handed over to us without any inspection. During the 41-day rental period, we had to return to the store twice due to vehicle malfunctions. The waiting time at the store was several hours, and the replacement vehicles were progressively older. The staff at the store had a very bad attitude!

We arrived at the car rental location in San Francisco at 11 o'clock. After checking the necessary documents, the counter staff gave us a manual and the keys. We went to the underground garage to pick up the car ourselves. We had booked a Chrysler 200 convertible, but to our surprise, we were upgraded for free to a yellow Camaro convertible. Really excited, thumbs up!

Good, the car is also great.

Like: The rental fees includes the insurance
Dislike: No information on the cashier closing hour