The service is excellent.

Pretty good

No queues, very quick. The vehicle was in excellent condition. The Corolla was easy to drive and fuel-efficient. Picking up and returning the car was very convenient and quick. During pickup, the staff member James was very patient in explaining New Zealand's traffic rules. This self-drive trip was perfect!

The vehicle looked great in the photos shown, however on closer inspection it had small scratches and dents. The staff member was ( prompt) showing me a handful of wide angle pictures but no close ups revealing damage. Most of the transfers I have done have a system where you get a drawing of the vehicle and ALL damage is marked on inspection. This let's the driver point out any unforseen blemishes etc. To be honest there was nothing noted and that left me feeling vulnerable. I made sure I filmed the vehicle and pointed out all the marks, dents, blemishes. At the return desk in Greymouth the counter lady was nice and polite, but qestions were raised about one one small dent by the fuel flap. I showed my video footage at Christchurch Airport and any pictures that detailed the small ding. In my opinion there was lack of communication. All the damage should be photographed and logged in the system so staff can identify past damage. The reason I am pointing this out is because I've done more then 40 transfers for transfer car and not experienced this before. Apart from that, happy with the overall experience. Thanks kindly

Good and simple

Staff at the counter on pick up and return were very helpful. Car was in great condition and the baby seat was installed correctly, although it was smaller than we hoped.

Great price and easy to use.