First, there's no need to queue for pick-up, and the location is easy to find. Second, returning the car is very simple—just hand back the keys. Since it was around 9 PM, the staff didn’t come down to the parking lot for inspection, so I could leave directly.
The service was average, mainly because there were difficulties in communication. The car had scratches all over the body, but fortunately, I recorded a video before taking the car. It was a 6-minute video showing many small scratches. Please pay attention before picking up the car.
Pretty good. No extra charges. Washed the car before returning it, they checked the mileage, ensured the fuel tank was full, confirmed there were no scratches on the exterior, and quickly approved the return.
1. I originally reserved a Veloz due to having quite a lot of luggage this time, but was given a Sienta instead upon pickup. The luggage capacity was inadequate, and I had to book an additional vehicle to address the issue. 2. While passing through a police checkpoint in Pattaya, I was stopped and informed by the police that the vehicle registration displayed on the car was expired. I was instructed not to drive further and immediately notify the vehicle owner, which was Hertz car rental. This caused inconvenience and delays for all passengers for about ten minutes before being allowed to proceed.
The car was very new and excellent, no issues occurred throughout the trip.
About QEEQ:10.0/10
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