The pickup and drop-off locations are very convenient, and the process is fast. Highly recommend this company!

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!

The rental company staff didn’t explain clearly during pickup, so we ended up buying additional insurance to reduce the excess, even though we had already purchased a comprehensive supplement insurance in our home country. I thought it was a pre-payment, so I signed the document.

They didn't explain the basic functions of the car during handover; didn't specify the type of fuel to use; also didn't provide specific details on the return location.

Return staff were really friendly and very helpful