Highly satisfied

When we arrived at the store, they said there were no cars available. We had two options: pay extra or wait for someone to return their car. Waiting would take 4 hours, so we agreed to pay extra. They charged us an additional $100 per day, totaling $200. For just a Polestar 2, that comes to $200 per day, which is outrageous. Terrible service. I wouldn't recommend renting a car from Dollar; it's really poor.

An Asian staff member did not address us after solving others' issues and left without acknowledging us.

Clearly stated that insurance was already purchased and did not force additional insurance

Zero problems. Nice car and very clean. Pick-up and drop off were fast.

Seems like I got a good deal on the booking platform.