Very satisfied. After exiting the airport terminal, I called the rental company, waited at the door of gate 1 on the first floor, and someone came to pick me up in about 10 minutes. Although the pickup location is farther compared to Timescars, it's okay since they drove me there. The key point is that the car is great!
The staff had a good attitude, and there was no need to queue for both pick-up and drop-off. However, some improvements are needed: First, they didn't speak any English, not even basic phrases; second, they were not very familiar with the procedures, and mistakenly treated a prepaid order as a pay-on-spot order, but luckily I had a printed copy of my reservation to avoid being charged twice; third, there was no receipt after returning the car, and I confirmed multiple times that there was indeed no receipt to be given.
Good service and friendly attitude. They recommended a highway toll package suitable for our trip.
About QEEQ:10.0/10
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