Smooth process

There were too many people in line and too few counters, causing a long wait time. I previously rented a car with a Hong Kong driver's license, but this time they said it was not acceptable. Despite presenting recent successful rental records from other companies, they still refused. Eventually, I spoke with a manager, and after one and a half hours, I finally got the car, though reluctantly.

The truck was visibly not well cleaned inside the vehicle at pick up.

I will certainly use EasyRentCars again

Like: o
Dislike: o

Like: First time traveling so far away from home and the staff helped get us to the correct area of the airport by dropping us off instead of trying to navigate through the garage to the shuttle back to the airport!