This is my second time renting from Italy Car Rent. The process is straightforward and convenient. Although the pre-authorization deposit is relatively high, as long as the car is returned without damage, there are no issues.

Pretty good

Waited nearly an hour to pick up the car. The inspection wasn't thorough; the fuel tank wasn't full, but they adjusted the pick-up form when I pointed it out. However, I missed a scratch they didn't note. Fortunately, I took photos during the inspection. Hopefully, they won't charge my credit card later.

Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.

Booking procedure worked well. No issues.

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use