Thrifty PEARSON INTL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ruth Moore

Canada

Reviewed: Tue, Apr 16, 2024

About Thrifty: 10.0 /10

Satisfactory

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Thrifty PEARSON INTL AIRPORT

Hazel Cook

Canada

1 days rental

Reviewed: Sat, Jul 14, 2018

“Toronto - Niagara Falls - Waterloo - Toronto”

About Thrifty: 10.0 /10

The wait time was very short; only one customer was ahead of me.

About QEEQ: 10.0 /10

Maxine Commons

Canada

1 days rental

Reviewed: Tue, Apr 18, 2017

“Toronto to Guelph”

About Thrifty: 10.0 /10

Average

About QEEQ: 10.0 /10

S.Bagheri

Canada

1 days rental

Standard | Dodge Charger or similar

Reviewed: Fri, Jan 19, 2024

“Dodge Charges are great but not during winter conditions!”

About Thrifty: 7.0 /10

I was truly disappointed that at time of drop off Thrifty refused to provide a local ride to my work (less than 3 km), even though it is indicated they provide pickup and drop off rides to their customers at their website. The staff simply indicated that they are busy and cannot provide rides at time of drop off! I had to hire a taxi for $15.. Also, instead of a pre authorization for a deposit, Thrifty had already charged me $350 for a deposit which I have not yet received back post 4 day.

About QEEQ: 10.0 /10

Receiving my deposit within 1-2 months is totally not acceptable!

S.Jegatheeswaran

Canada

15 day rental

Intermediate | Hyundai Sonata or similar

Reviewed: Mon, Apr 25, 2022

“Quick rental pick up and drop off. Car could have been in better condition.”

About Thrifty: 7.0 /10

The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues. The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.

About QEEQ: 10.0 /10