Hertz NAPLES AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Michell Pullman

Italy

Reviewed: Sat, Apr 20, 2024

About Hertz: 10.0 /10

Very good, mainly because pickup and drop-off are convenient.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz NAPLES AP

Myron Hewlett

Italy

1 days rental

Reviewed: Mon, Jul 22, 2024

About Hertz: 2.0 /10

Poor English communication skills of customer service

Frank Milton

Italy

1 days rental

Reviewed: Tue, Jun 18, 2024

About Hertz: 10.0 /10

OK, this is Italy.

The traffic in Naples is as chaotic as in India. The rental counter has a typical scheme: they say the rented car is not available and make you wait, tempting you to upgrade the car. Typical Italian trick. Since the weather was good, we just went along with it. The car was good, and I didn’t bother comparing the costs. I didn't want to affect my mood. We didn't drive into the city center, instead we headed to the Mediterranean coast and also visited the stunning Matera. Absolutely beautiful.

About QEEQ: 10.0 /10

Joanne Spencer

Italy

1 days rental

Reviewed: Sun, Jun 18, 2023

About Hertz: 2.0 /10

It's okay.

A.Sugden

Italy

1 days rental

Economy | C Lancia Y or similar

Reviewed: Tue, Aug 6, 2019

“Good but expensive”

About Hertz: 7.7 /10

I was charged €70 for a second driver without being told it was extra- I would not have taken it at that price! An extra insurance was added that I did not ask for (€22). All in all I thought the priority was to add as many extra costs as possible “under the radar”!

About QEEQ: 8.0 /10