I reserved a Honda Accord, but upon arrival, I was informed that the Accord was unavailable and had to settle for a basic version of the Nissan Altima.

Only one staff member was handling things, and I waited for 20 minutes.

The counter staff is efficient, making both car pickup and drop-off very convenient.

It is generally nice, but please check all scratches in time of check in, because they will count any scratch later Take in mind that they promise to give you back your hold amount after 2 weeks

The car was very basic compared to the one advertised. I landed at terminal 2 and the pickup was at terminal 1. There was no shuttle between the terminals and I had to catch a taxi to go from one to the other. Once I did get there however, the staff at the counter were very helpful.