Pick-up and drop-off were very easy and fast, with no delays. There was a communication barrier with the staff during pick-up, which resulted in an additional roadside assistance insurance. After contacting QEEQ customer service and through their negotiation, the fee was successfully refunded.

Free and easy, very convenient.

Overall good, but couldn't reach them by phone

Good service

An older Chinese guy at the counter first tried to persuade me to buy full insurance. After I refused, he insisted that I must buy an insurance, saying it was a must. I didn't think it through and agreed after calling the rental company to inquire, paying an additional $111.92 for the insurance. Two days later, I looked at the receipt and realized that the insurance was only potential insurance. Looking back at the email from the rental company, I felt deceived. I will never choose Dollar again!