Overall pretty good, but the directions to the pickup point were unclear.

Everything was pretty good. It would be even better if the translation services improved.

We arrived at midnight and AVIS is very helpful in helping us with welcome smile and ensure all our needs and queries been handled.

Great Service!

I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.

I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .