Quick and easy to find. Simple procedures. Swipe card and sign to pick up the car (Deposit hasn't been returned yet, but there shouldn't be any issues).

The car provided was indeed smaller than the one reserved, which is a negative point. However, the store and staff were acceptable.

Very satisfied

During the queue, they didn't process orders by sequence but rather recommended other car models and insurance plans. The key issue was that they didn't tell me this small car uses diesel, which almost led to a big mistake.

The staff's service attitude was excellent and very patient, thumbs up! However, when I picked up the car, I found the cleanliness of the vehicle to be quite poor, much worse than Sixt. There was a lot of dust around the windows, dirt in the central storage compartment, and a thick, curly hair stuck in the cigarette lighter. That was quite gross!