This car rental company forces you to buy insurance. We told them we already bought insurance on the rental platform, but their response was that we either buy their insurance or cancel the contract and sign a new one with a different price. In the end, we had to negotiate with the rental platform to cancel the platform's insurance and buy their expensive insurance.
The full amount was paid at the time of booking, but an additional fee of over 30 euros was charged at the time of pick-up for a special location. I have rented cars multiple times at this airport from different companies, and this fee was always included in the quoted price. I strongly oppose the agent's practice of splitting a package fee. This lacks integrity.
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