Very satisfied

There was basically no service when picking up the car. They just gave me the keys and a parking location, so I had to find the car myself. Only after asking did they provide me with a paper receipt. I found noticeable scratches on both sides of the car. I had to figure out how to use the car controls on my own. When returning the car, there was no one to inspect it; you just leave the keys as instructed and can leave.

Located just downstairs from the hotel, the service was fairly efficient, although I waited for a little over half an hour. Pickup was also in the back parking lot. You can purchase additional insurance on the spot, which is convenient.

The service staff had a great attitude, and we got the car very quickly

Not bad, the car is very new.