Very satisfied. Booked through QEEQ, picked up the car at the store. The staff spoke English and were very friendly. They explained everything clearly when I didn't understand. After submitting the order and documents, they asked if we wanted daily insurance for 50 AUD, but we declined as per the booking. They were okay with it. The car inspection was done, and we received a similar car, a Kia Sportage.

I often rent from Europcar. The staff's service attitude is very good.

Great, the whole process was efficient, just handed over the documents and got the car.

The original return location was supposed to be in Sydney city, but we were told to go to the airport instead, which made returning the car very troublesome.

Good customer service!

No.