Very satisfied, rented for the third time

Very satisfied. The car was in great condition, no upselling of additional services, and picking up and returning the vehicle was very convenient. The shuttle was on time.

Overall, it was okay. The car was too old, with mileage over 100,000 km, and the wipers were not working properly. I had to drive a long way to get them replaced by the owner. In domestic car rentals, you usually don't get such old cars.

Customer service arranged self-service pick-up in advance due to late arrival. Very smooth process.

The pickup instructions were unclear, the BUS had changed routes without updates, and even though we were notified in advance and arrived before closing time, the process was fully self-service with no staff on site. The car was old with poor condition, the key battery was dead, and the car had scratches and dents.