I mentioned that I bought insurance through Zuzuche, but they said the insurance wasn't purchased through them, and they wouldn't assist even if I called at my own expense. They pushed for buying their full insurance to offer any assistance. It's coercive selling.
The overall experience was very smooth. QEEQ customer service was always online and efficiently handled issues. Goldcar's service was excellent; although we arrived over two hours late, there were no problems at all. Returning the car was flexible, and self-service options were available. Highly recommend!
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