Ezi Auckland Domestic Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ives Barton

New Zealand

Reviewed: Sun, Feb 11, 2024

About Ezi: 2.0 /10

Lost items left in the car were not handled in a timely manner, even though I had just returned the car less than 10 minutes ago.

Ezi

Auckland Airport(AKL)

Auckland

New Zealand

1 days rental

Relevant Reviews on Ezi Auckland Domestic

Bradley Jefferson

New Zealand

1 days rental

Ezi

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Sun, Apr 7, 2024

“From Auckland Airport, 120 kilometers north to Wangawhai, then from Wangawhai to Taupo.”

About Ezi: 2.0 /10

Ezi Car Rental is the worst car rental company I have encountered in my over ten years of renting cars, especially regarding the pick-up service. First, they made things difficult because my international driver's license translation didn't have a New Zealand Transport Agency stamp, and I had to pay for their translation service on the spot. Then, they gave me a downgraded car, and since it was late, I had to pay for an upgrade to get the car I wanted.

Boyd Nichol(s)

New Zealand

1 days rental

Ezi

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Sun, Apr 7, 2024

“From Auckland Airport, 120 km north to Wangawhai, then from Wangawhai to Taupo.”

About Ezi: 2.0 /10

Ezi rental car company gave me the worst service I've experienced in my over ten years of renting cars. Especially during pickup, I encountered difficulties: First, they challenged my international driver's license translation because it lacked a New Zealand Transport Agency stamp and asked me to pay onsite for a translation service. Then they gave me a downgraded car. Since it was late, I had to pay onsite to upgrade to the car I originally booked.