There is no office or even a counter here. Three days before picking up the car, I had to send a bunch of documents, and they claimed not to receive them. On the day, I had to get a number ticket at the Nuremberg Visitor Center to pick up the car, and the rental company was completely unaware of this?

It all went very smoothly.

Website was very easy to negotiate.

Got downgraded because of a fair in Cologne. But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt. Long waiting time at counter.

It's too much to get 800 Euro on a reservation with cost less than 100 Euro.

I ordered Audi A1 because it's small and Fuel efficient, but I got Citroen SUV Big, bulky, and not economical at all, how it's the same class? No one knows