Poor vehicle condition, with three unrepaired damages. Poor service, minor collisions must be handled by the user at the police station. The car's dashcam SD card was also damaged, so the police couldn't retrieve any data. It took several days to handle everything by myself, with communication, coordination, traveling, providing various documents, and explanations, with a total duration of over 6 hours. A very small scratch cost a full coverage deductible of 4000 THB.

The pick-up and drop-off processes were very quick, excellent.

It's okay

The car was very new, and there were no extra charges for returning it in a different location. Very satisfied.

It's better to let customers know if an international driving license is requried or simply a local (with English) driving license can fit for the purpose.