There was essentially no service. Around 7 PM, there was no one at the return location, and the signs were extremely unclear. We had to ask people from other rental companies to find the return spot. We called the service desk and someone finally came over to check the car but refused to take us to the international departure area. The positive review is for the car: a new vehicle with only a few thousand kilometers, fuel-efficient and easy to drive, but with five people and luggage, the power felt a bit insufficient and the car slightly shaky.

Polite and attentive

It would be best if there was someone who could speak Chinese. The staff's English wasn't very good, it was like talking to a chicken and a duck. We ended up using a translator to communicate.

Quite good.

The counter is far from the arrival exit so have any direction sign may be convenient.