Satisfied

Overall, it went smoothly, but there were two issues. First, we couldn't understand the directions given by the staff for the pickup location, and they were unwilling to assist us, making it hard to find the pickup spot. Second, the invoice sent was in Turkish (probably) and not in English, making it unreadable.

The attitude was good, but the location is too hard to find. Please stop drawing maps if you can't do it right.

I booked a car for a one-way trip, but found out they made a mistake at the drop-off time. Fortunately, after communicating, someone came quickly to retrieve the car, so my trip wasn't delayed.

The car rental company was excellent, providing attentive service. They upgraded our vehicle because we didn't have enough space for our luggage.