Very efficient. Even if you arrive outside business hours, there will be staff waiting for you. The self-driving experience in Kota Kinabalu is also very good, much better compared to Kuala Lumpur. If you're in Malaysia and want to try right-hand driving, I still recommend going to Kota Kinabalu.

The overall service process is smooth.

Everything was satisfactory except for the communication difficulty due to language barriers.

They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.

QEEQ.COM's reservation site was very easy to use and I was able to smoothly reserve a car that met my needs.

Waited long for the pick up at airport.