Very satisfied

Overall service was good.

It was okay.

Rented the car for 5 days, picked it up from Izmir Airport in the evening of the first day. The air conditioning was broken and the car broke down again on the third day around 8 AM. Initially thought it was a dead key battery. Spent the whole morning communicating with both the platform and the car company. The replacement car was finally delivered around 1 PM, which had a much better condition with a functioning air conditioner. The staff who delivered the car verbally promised to refund the fuel and time wasted due to the car replacement when returning the car, but subsequent communications were full of excuses, and nothing was refunded.

The staff at the pickup location had poor English. The safety seat rented for two euros a day was terrible, not even as good as something from a street stall.