The staff at Ezi Car Rental were very friendly and the procedures were simple. We purchased the super comprehensive insurance from the QEEQ platform, and the rental company didn't try to sell us their own insurance. The vehicle was very new, even equipped with a heads-up display and adaptive cruise control. Adaptive cruise control is an amazing feature in New Zealand, almost equivalent to autopilot.

Quite a good company, easy to communicate with, good service.

Called the rental company 20 minutes before pickup but had to wait nearly 50 minutes for the shuttle. Despite numerous attempts to call the rental office and the rental service hotline, no progress was made.

The staff had a decent attitude

The car rental service was excellent, staff friendly, no scams or aggressive upselling. They offered a free upgrade without extra charges. Outstanding service!