Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.

Responsible and dedicated

The service was standard, but I noticed an overcharge of $66 on the final bill during the return process. I had them correct it promptly.

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.

Front screen where dirty inside, hood where not cleaned and there where staines/spots in the passenger seat

Great service and good information given prior to picking up the car.