The car rental counter is located in Terminal 2 and is clearly marked. The pickup process was simple and smooth. After completing the paperwork, you go to the parking lot and find the key counter. The process was seamless and the staff were welcoming.

The vehicle was poorly maintained; after driving less than 100 kilometers, an AdBlue warning appeared. Not having driven a diesel before, I didn't know what AdBlue was and almost had a breakdown. Ended up spending money on AdBlue myself, which delayed my trip by nearly an hour.

I placed my car rental order at least two months in advance, yet I had to wait over an hour to complete the paperwork and our chosen model wasn't available. Despite booking so early, they switched our car and made us wait so long. I have no idea what you guys are doing.

The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

Great customer service didn't have to wait. Would defiantly book with you again